Bulk Reef Supply purchase

Discussion in 'Bulk Reef Supply' started by Deton8it, Nov 7, 2016.

  1. Deton8it

    Deton8it President Staff Member

    There are 2 parts to this post. First and most important, I want to tell you about an awesome transaction that I had. I broke a bulkhead in my frag tank (not awesome) I ordered a new bulkhead only to find out that I ordered the wrong one (not awesome). Of course I discover this after I drained the whole thing and attempted to install the new bulkhead on Friday (not awesome). I logged back in to BRS and placed an order for the correct bulkhead and paid for overnight shipping (also not awesome). Several hours later I sent them a FB message telling them that my item didn't ship even though I beat the deadline. Well it eventually shipped Friday night and Saturday afternoon is when I learned that overnight shipping only applies M-F. Today it arrived. Here is the awesome part, Andy from BRS called me to discuss the shipping issue and confusion and although I was the one in the wrong for not paying attention close enough, he refunded the shipping cost in store credit. (The awesome part). Thank you Andy and BRS.

    Part 2 of this post. Our treasurer Jason has some big news regarding BRS. That news will be put out at Reef Fest so make sure you are there. Also, if you are thinking about buying something from them, try to wait until after Reef Fest. That is, unless you can't wait.

  2. huntindoc

    huntindoc RRMAS BOD Membership Director Staff Member

    I'm looking forward to that. I usually end up ordering something from them every month.
    Deton8it likes this.
  3. Deton8it

    Deton8it President Staff Member

    Their Black Friday sales are typically awesome. Santa shops at BRS
  4. Kim

    Kim Secretary Staff Member

    If there isn't a vortech at the event, I'll probably order one.

    Kim/Benton, AR
  5. fattytwobyfour

    fattytwobyfour Grouper

    I use BRS for all my equipment needs. I really like them.
    Deton8it likes this.
  6. Do I need to break my purchase up into $100 increment purchases or can I buy in one go?
    Deton8it likes this.
  7. Deton8it

    Deton8it President Staff Member

    As long as it exceeds $100 we get credit. I assume the more $100 purchases the better but it might not matter. It may be per person not per purchase.
    NatalieMadison likes this.
  8. graciesdad

    graciesdad Treasurer Staff Member

    The more $100 orders the better.
  9. sneub

    sneub Plankton

    I love BRS, hard to find better prices. They also have very informative videos and tops in customer service.
    NatalieMadison and graciesdad like this.
  10. Deton8it

    Deton8it President Staff Member

    @graciesdad can you move this post under the BRS tab? I probably should have posted it there.


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